BanxicoConsumers and finance

Electronic payment receipt lookup (CEP)

Generate the CEP for a SPEI transfer using the tracking key, date, banks and amount.

Agency: Bank of Mexico

Official page in Spanish only

We don't have a guide for this procedure yet. The official page has the current requirements, cost and steps.

Related procedures

Electronic complaint against a bank or financial institution
File an online complaint against a bank or other financial institution for Condusef to follow up.
Official page in Spanish only
tramites.condusef.gob.mx · Go to the official procedure (opens in a new tab)
Electronic complaint against a fintech
File an online claim against a financial-technology institution, using your SAT electronic signature.
Official page in Spanish only
fintech.condusef.gob.mx · Go to the official procedure (opens in a new tab)
SIPRES financial-provider registry
Check whether a bank, sofom, insurer or other firm is registered and can be called to conciliate at Condusef.
Official page in Spanish only
webapps.condusef.gob.mx · Go to the official procedure (opens in a new tab)
REUS: opt out of financial advertising
Register your phone and email so banks, insurers and other financial firms stop sending you advertising.
Official page in Spanish only
webapps.condusef.gob.mx · Go to the official procedure (opens in a new tab)
REDECO: complaint against a debt collector
Look up debt collectors and file a complaint if they threaten you, insult you or collect a debt that is not yours.
Official page in Spanish only
eduweb.condusef.gob.mx · Go to the official procedure (opens in a new tab)
Online complaint (Concilianet)
File a complaint against a company and settle it online.
Official page in Spanish only
concilianet.profeco.gob.mx · Go to the official procedure (opens in a new tab)